Shipping

All orders are shipped from our Southern California location

Shipping Time

We ship standard orders within 2 business days of purchase.  Expedited Rush shipping orders that are placed by 12:00PM PST will ship the same day.  We ship within the United States via USPS or UPS at the lowest priced shipping method.  We charge exactly what we are charged as there is no additional processing fees added.

Signature Confirmation

If you require a signature for delivery you MUST notify us immediately with your order number and instructions at info@cwepartypalace.com. Otherwise, it will be left to the discretion of the driver to leave the package or not leave the package without a signature. Once we have filled and shipped your order, we cannot be held liable for the delivery of your package. The delivery responsibility is now passed onto the United States Postal Service (800) 275-8777. We will gladly provide shipping confirmation as well as proof that your package was shipped and delivered.  We reserve the right to require signature confirmation on all orders.

Address Corrections / Intercept Fees

If we are given, an incorrect shipping address and we incur a fee to correct the address and/or zip code. This is not a charge we can control, and it will be passed on to you, so PLEASE make sure to double-check the addresses you enter!  Any packages that are re-routed to be returned to us will incur a delivery intercept fee by the carrier and will also be charge to you. Address change and package intercept fees are hard costs to us and are not waived or discounted.