Returns/Exchanges

Crowned with Elegance and CWE Party Palace does not offer merchandise returns without prior authorization.  If you are not satisfied with a product please contact us at cwepartypalace@gmail.com and we will offer a store credit once the merchandise has been received in good condition.  Refunds are offered at the sole discretion of Crowned with Elegance and/or CWE Party Palace. The buyer will be responsible for all return shipping costs.  Any previously paid shipping cost will be deducted if a refund is authorized.

Broken/Damaged Items – We package all items with care however; breakage can still occur depending on how the box was handled once it left our facility.  Please inspect your order upon receipt.  If an item arrives damaged, please contact us within 3 business days of delivery.  You will need to provide photos of the items as well as the packaging in the condition it was received.